L.K. - October/96

With respect to the final RESULT of my case, I was....
"pleased"

With respect to the FEE charged having regard to the time spent, the result achieved, and the complexity of the case, I thought it was....
"extremely reasonable"

With respect to the manner in which I was represented, in terms of professional skills, sound advice, and the time devoted to my case, I was....
"very pleased"

With respect to the manner in which I was treated, in terms of courtesy, reassurance, and an appreciateion of my predicament, I was...
"very pleased"

With respect to the office staff who participated in the handling of my claim, in terms of courtesy and helpfulness, I was....
"very pleased"

Having regard to my overall experiece in this case, considering the final result, the fee charged, that manner in which I was represented and the manner in which I was treated at this office, I was....
"very pleased"

Would you refer other injury victims to our firm?
"definitely"

What did we do best?
"All office staff treated myself and my family with the utmost respect and we were made to feel comfortable. (Even supplying my children with toys to play with.)"

Other comments?
"I was made to feel important by staff. Ian was able to get me a settlement that pleased me immensely without having to go to court. Thank you all, very much!"


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