A.H. - April/99
With respect to the final RESULT of my case, I was....
"pleased"
With respect to the FEE charged having regard to the time
spent, the result achieved, and the complexity of the case, I thought
it was....
"reasonable"
With respect to the manner in which I was represented, in
terms of professional skills, sound advice, and the time devoted
to my case, I was....
"very pleased"
With respect to the manner in which I was treated, in terms
of courtesy, reassurance, and an appreciateion of my predicament,
I was....
"very pleased"
With respect to the office staff who participated in the
handling of my claim, in terms of courtesy and helpfulness, I was....
"very pleased"
Having regard to my overall experiece in this case, considering
the final result, the fee charged, that manner in which I was represented
and the manner in which I was treated at this office, I was...
"pleased"
Would you refer other injury victims to our firm?
"definitely"
What did we do that needs improvement or correction?
"Everything was great."
What did we do best?
"Courtesy and good attitude, you guys are the best."
Other comments?
"Thank you for everything you did for me. Good luck to you
and your staff. Thanks again."
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